Customer Reviews
4.7 / 5-
Robert S.
Brought car in for first year oil change. Desk service was prompt. I was directed to the waiting area (really dated- needs help). Car was ready and washed , within 45 minutes, at no charge. Read More >>
Westlake, OH -
Jessica B.
I appreciate everything that was done and the fact that I could get an appointment quickly, but it took 1hr 30min for my preventative maintenance, oil change, etc. But, I must say...my car was sparkly clean when I left!! Read More >>
Lorain, OH -
Norma S.
I recently had my 2008 CTS serviced for an oil change and a broken rear trunk lamp. The service department at Morris was consistently polite, helpful and professional. They washed my car after each service call, a nice extra, and the serviceman brought it to the door of the service center when it was done so I did not have to find it in the lot. Small courtesies mean alot. I received a $25.00 discount service coupon and applied it to one of my visits...that helped and I appreciate it. This is my third Cadillac. I hope it is not my last. General Motors needs to stand alone like the free, competitive American company it used to be and like Ford is still. When GM stops taking government money, I may consider buying another car from them. Bottom line, the people in Service (especially Moe), at Morris treated me with respect and gave me quality. Thank you. Norma Sweeny Read More >>
Olmsted Twp, OH -
Barbara F.
cadillac 2011 cts,trade in 2009 camry w/24000 miles and got what kelley blue calls for and was a easy deal. Read More >>
Elyria, OH -
Mark H.
The oil change was fine. They did a courtesy for me and washed car and vacuumed. The cleaning was average, not overly thorough. No problems with loaner car or staff. Read More >>
Strongsville, OH -
Deborah D.
I brought in my 2011 Buick Enclave due to a "rubbing" sound in the steering wheel. They checked the problem and told me it was a bad 'wheel bearing' and would be covered under warranty. They took care of the problem the same day. I am very happy with the quickness the problem was solved. Read More >>
Grafton, OH -
Rudolph S.
I am well please with the service received thus far. Read More >>
Olmsted Twp, OH -
Linda B.
my Acaidia had a recall-Morris gave me an appt. and service was completed within half hour. Service techs are great=always helpful Read More >>
N Ridgeville, OH -
Robert F.
Drove my vehicle to the dealer on Friday at 4p.m. with Broken wheel bearing and barely made it. The service advisor Mo, took my info and was kind enough to repair the vehicle on short notice on a busy Saturday having it completed by 5 p.m. Great Service from Mo my service advisor. Thanks Read More >>
Westlake, OH -
Gerhard S.
Morris Cadillac-Buick-GMC worked out everything for me as I wanted and needed. World class experience. Great car! Read More >>
N Ridgeville, OH







